Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 23, 2024 12:00:08 PM

How do I get an activation code? I did not receive one when I downloaded my 2023 turbo tax

I downloaded my 2023 turbo tax in December 2023.  I did not receive an activation code.  How do I get one?

0 5 238
5 Replies
Moderator
Feb 23, 2024 12:13:57 PM

We sent  you an email with your request.

 

Thank you for choosing TurboTax.

New Member
Dec 17, 2024 10:52:48 AM

I also did not receive an activation code when I downloaded a previous (2018) return today (17-Dec-2024). A phone number was provided that is no longer in service. I have not received an email (checked in spam).

Moderator
Dec 17, 2024 11:10:50 AM

For 2018 an email receipt was resent with all the required information, Please check junk or spam folders.

 

Thanks for choosing TurboTax! 

New Member
Dec 17, 2024 11:33:30 AM

I have received your response via email as well as several emails regarding "Post" badges. I have still not received an email receipt "with all the required information"...not in spam either.

Moderator
Dec 17, 2024 11:58:56 AM

I have send you a private message. Please check that and respond so I can provide you with the required information.