How do we add another contact to my account?

[CaliA1]

hello there!
here are the general steps to add or update contact information on your TurboTax account:
1. Sign In: 
 • Log in to your TurboTax account on the TurboTax Canada website.
2. Access Your Profile or Account Settings: 
 • Look for a link or icon (often your name or a gear/settings icon) that directs you to your account settings or profile. 
 • Click “My Account” or “Profile” (the labeling may vary).
3. Find Contact Information: 
 • Within your profile settings, look for a section titled “Contact Information” or “Personal Information.” 
 • Here you should see your current email address(es) and phone number(s).
4. Add or Edit a Contact: 
 • Click the “Edit” or “Update” button next to the contact information section. 
 • Depending on the options provided, you may be able to add an alternative email address or phone number. 
 • Enter the additional contact details you’d like to add.
5. Save Your Changes: 
 • Once you’ve entered the new information, be sure to save or update your profile. 
 • Some changes (like a new email address) may require you to confirm the update via a verification link or code.
6. Confirm Changes: 
 • Check your email or text messages for a verification message, if required, and follow the instructions to complete the process.If you don’t see an option to add an additional contact or if the process isn’t clear in the interface, you might be dealing with one of two situations: 
 • TurboTax may limit you to one primary contact method for account notifications. 

However, if you’re trying to add another person (such as a joint filer or authorized user), that may require a different process.