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New Member
posted Apr 30, 2020 12:07:02 PM

How to contact the TurboTax support I'm paying for?

So I just filed my taxes, and was forced to sign up for a $90 TurboTax Premier program that promised live support, as well as having to pay $50 to file state taxes, which was advertised as free. On top of this, my state  was over $400. I am now out over five hundred dollars, which is more than I even spend on groceries for several months, I am not wealthy, so I'd at least appreciate talking to an employee of this idiotic service since I was told I'm paying for that service. However, when I go to the Support, all I get is this, which is no more than a message board of equally clueless and frustrated people such as myself. So is the support available or are we all equally boned?

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Level 15
Apr 30, 2020 8:10:18 PM

 Your question has been posted in the TurboTax Live Community for Canada. For enquiries on U.S. matters, please contact them directly.

 

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