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Level 1
posted Apr 25, 2021 1:17:10 PM

How to switch from on-line to download/cd version? On-line version does not have access to forms (not mentioned anywhere!) help in the on-line version is useless

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1 Replies
Level 6
May 14, 2021 2:20:36 PM

Unfortunately, the 16 character activation codes can not be used from the Online platform to the Desktop, as the codes are not the same. 

 

How to get a refund for a TurboTax product -https://turbotax.community.intuit.ca/community/after-you-file-questions/help/how-do-i-get-a-refund-f...

Where to purchase your TurboTax Desktop version- https://turbotax.intuit.ca/tax/software/personal/download

 

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