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New Member
posted Apr 2, 2023 10:31:22 AM

I accidentally clicked on TurboTax Assist & Review Basic CAD 39.99 - I would like to remove this prior to filing. I'm using TurboTax Online.

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Moderator
Apr 3, 2023 10:24:07 AM

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.