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Rhi1
New Member

I already paid the fee- why is the program telling me I will pay when I submit?

 
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I already paid the fee- why is the program telling me I will pay when I submit?

Did you pre-purchase an online TurboTax return through an email promotion?

If so, when you purchased, you were sent a 'pre-purchase code' in your email receipt. You need to enter this code into your return when TurboTax prompts you to pay.

https://turbotax.community.intuit.ca/replies/2648021

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1 Reply

I already paid the fee- why is the program telling me I will pay when I submit?

Did you pre-purchase an online TurboTax return through an email promotion?

If so, when you purchased, you were sent a 'pre-purchase code' in your email receipt. You need to enter this code into your return when TurboTax prompts you to pay.

https://turbotax.community.intuit.ca/replies/2648021