Did you buy TurboTax Online or TurboTax CD/Download?
If you bought TurboTax Online, please visit https://shop.app.intuit.ca/activate to activate your product. Afterword, you’ll be able to start preparing your returns.
If you bought TurboTax CD/Download, you need to install the software onto your computer, and then you can begin creating returns. This FAQ tells you how to install TurboTax CD/Download: https://turbotax.community.intuit.ca/community/product-information/help/how-do-i-install-turbotax-fo...
I installed Turbo Tax which I purchased at Costco. When I start preparation for myself and spouse, it says the cost is $69.98. I thought up to 12 returns were free. How do I get past this?