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New Member
posted Dec 30, 2023 1:26:36 PM

I am being asked to upgrade to Premium, but I am sure that I do not need to. How can I submit my return without upgrading?

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Moderator
Jan 2, 2024 7:22:26 AM

Unfortunately, there is no way to downgrade a TurboTax product once it has been upgraded.  If you are using TurboTax Online, you’ll need to start a new return to change your product. To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

 

For more information please see our TurboTax FAQ Why did I have to upgrade my TurboTax Online edition?

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