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New Member
posted May 13, 2025 11:32:50 AM

I am being charged 100.00 to file this return, but I did not want the protected package? How do I get rid of this?

file charges

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1 Replies
Moderator
May 13, 2025 11:47:03 AM

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the bottom left corner. Once you have started your new return, you can select “View All Returns” from under “My Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.