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New Member
posted Oct 30, 2019 12:32:25 PM

I am doing my taxes online, but I am being charged at the end before I could file my taxes. Is the online version free?

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1 Replies
New Member
Oct 30, 2019 12:32:27 PM

Our TurboTax Free edition is free of charge. All other online editions have a cost.

If it reads 'TurboTax Free' on your screen in the upper left corner by the logo, you're in our Free edition. You'll still need to pass through our "payment" section, but you won't be billed.

If it reads something other than 'Free' (ex. Standard or Premier, ect.), you didn't prepare your return in the TurboTax Free edition. If you'd prefer to, you'll need to start a new return. Here's how to do that: https://turbotax.community.intuit.ca/replies/3288128