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New Member
posted Apr 19, 2024 2:14:27 PM

I am non resident filling from the Netherlands. I want to file my self employment income but need an upgrade in my account and you can't call me on international phonenum

I cannot proceed filing because we can't talk over the phone...

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9 Replies
Intuit Alumni
Apr 19, 2024 3:44:58 PM

Unfortunately, our TurboTax representatives are unable to receive or make international calls outside of Canada or the US.

 

Thank you for choosing TurboTax.

New Member
Apr 19, 2024 11:44:28 PM

Thank you for your reply. I know that but what can I do next? I still need to file and add my self employment income…

Moderator
Apr 20, 2024 10:10:54 AM

If you are using TurboTax Online, it will upgrade itself when you add your self-employment income. 

New Member
Apr 20, 2024 10:17:20 AM

I also know that. But if an agent wants to talk to me I need a Canadian phone number which I don’t have… 

Moderator
Apr 20, 2024 12:26:25 PM

Unfortunately, if you don't have a Canadian phone number, then you won't be able to receive a review, since the Tax experts can't call foreign numbers. Therefore, before you go further, start your return over without Assist & Review so that you don't have to pay for a service that you can't use.

New Member
Apr 20, 2024 2:01:24 PM

Thanks for your response I tried exactly that but when I fill in my self employment income it automatically let me upgrade to a pro account. So unfortunately I can’t finish my tax return… 

Moderator
Apr 20, 2024 3:42:43 PM

Are you 25 or under? 

New Member
Apr 21, 2024 12:12:39 AM

No I am 33 years old now and my partner 29

Intuit Alumni
Apr 22, 2024 7:37:11 AM

Unfortunately, we are unable to offer expert review and self-employment income and expenses requires an upgrade in the TurboTax software.

 

Thank you for choosing TurboTax.