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New Member
posted Oct 30, 2019 6:39:55 PM

I am not able to access my account and have no phone number anymore. I need to confirm my user ID as it is not accepting the number I had written down last year.

I need to use email to update my user ID and or password, I do not have a phone anymore. 

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2 Replies
Level 15
Oct 30, 2019 6:39:56 PM

Please contact our customer service for assistance

https://turbotax.community.intuit.ca/replies/3152013

New Member
Apr 30, 2021 7:09:48 AM

i dont have access to old email address i did phone verification but cant do second verification