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New Member
posted Oct 30, 2019 10:18:06 AM

I am trying to down load the tax system on a Mac but it keeps coming up that it my computer can not open the file as it does not have the application.

We have used the PC version in the past but are now using  a m=Mac but can not seem to open the down loaded file as my computer shows that I don't have the application?

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1 Best answer
Moderator
Oct 30, 2019 10:18:08 AM

Unfortunately, TurboTax CD/Download is not compatible with Mac OS. However, TurboTax Online works fine with Mac OS products, and you can select your product here: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp

 

Please contact our phone support if you require a refund.  https://turbotax.community.intuit.ca/replies/3152013


2 Replies
Moderator
Oct 30, 2019 10:18:08 AM

Unfortunately, TurboTax CD/Download is not compatible with Mac OS. However, TurboTax Online works fine with Mac OS products, and you can select your product here: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp

 

Please contact our phone support if you require a refund.  https://turbotax.community.intuit.ca/replies/3152013


New Member
Oct 30, 2019 10:18:09 AM

Turbotax is not available online for the 2012 version, and is only available by CD/Download. It did not say anywhere that this CD/download was not compatible with Macs. I would like a refund please as I have not been able to use the software. Thank you.