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New Member
posted Oct 30, 2019 5:21:20 PM

I am trying to file now. I bought a Turbo tax in Jan to use it. ANd now upon check out, I am being charge 99$ for expert advice that I never asked for....

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1 Replies
New Member
Oct 30, 2019 5:21:22 PM

@juliearsenault12 Can I ask how you purchased TurboTax back in January? Did you make a payment at that time?

You must have chosen TurboTax Assist & Review when you began your return, that means that you chose to have an expert review your return before you file. 

If you would like to choose a different product that does not provide this support, you can file your return using one of our other products. Here is a link to find them: https://turbotax.intuit.ca/personal-tax-software/online-tax-software.jsp