I am trying to recover my account but it will not accept my postal code. I entered it correctly! I have a different phone number now so that won't work either.

I don't remember my user name or password.

824

Level 15

Oct 30, 2019 6:44:08 PM

If you have updated your phone number you will need to contact customer service for assistance to have it set up for you so that you can get your password reset.

https://turbotax.community.intuit.ca/replies/3152013

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I am trying to recover my account but it will not accept my postal code. I entered it correctly! I have a different phone number now so that won't work either.