I asked that I not receive Turbotax for the 2018 tax year. Despite my request, you charged my account for the program. Why did you ignore my request?

486

Level 15

Oct 31, 2019 12:47:41 AM

Please contact our Customer Support team for assistance with reversing the charges if you are choosing not to use the software. Follow the instructions below to reach an agent who can assist you.

https://turbotax.community.intuit.ca/replies/3152013

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I asked that I not receive Turbotax for the 2018 tax year. Despite my request, you charged my account for the program. Why did you ignore my request?