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New Member
posted Oct 29, 2019 6:31:26 PM

I bought an activation code, opened it to start my return and now I see it says "great for mac users". Will the code work for windows as well or just for mac?

If it is just for Mac, can customer service exchange it for a windows one for me since I've opened the package but not activated anything yet?

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1 Best answer
New Member
Oct 29, 2019 6:31:27 PM

The mention of "Mac users" seems to indicate that this is the online version. The online version uses a web browser so it will work with any OS (including Windows) that has a supported web browser.

2 Replies
New Member
Oct 29, 2019 6:31:27 PM

The mention of "Mac users" seems to indicate that this is the online version. The online version uses a web browser so it will work with any OS (including Windows) that has a supported web browser.

New Member
Oct 29, 2019 6:31:28 PM

I filled everything out on line and when I try to enter the 11 digit code, it says I need to enter a valid pre-payment code... on the back of the card it is called an activation code.  Is this not the same thing?  It wants to charge me $18 each person again...after I already bought the online version at the store.  And that's not including my tax owing...