I bought the CD, but started filling out the forms...

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New Member

I bought the CD, but started filling out the forms online. Then, I realized the CD code doesn't work on the online version. Should I start all over with the CD now?

 
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Moderator

I bought the CD, but started filling out the forms online. Then, I realized the CD code doesn't work on the online version. Should I start all over with the CD now?

If you would prefer to use the CD/Download version, you would have to start over as there is no way to export the data from the Online version. You can download it here if you need it: https://turbotax.community.intuit.ca/replies/3001486

If you want to continue using the Online version, you can request a refund for the CD/Download version. https://turbotax.community.intuit.ca/replies/2647900


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