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New Member
posted Apr 4, 2023 7:22:24 PM

I bought turbotax 2022 premer from staples and i cant download it

0 3 595
3 Replies
Level 3
Apr 4, 2023 8:16:33 PM

You can try to download the TurboTax CD/Download Premier from here. 

 

Note: You'll need the licence code you got with your purchase to complete your TurboTax installation.

 

Thank you for choosing TurboTax. 

New Member
Apr 7, 2023 10:37:04 AM

Thank you, it did download but there was an issue with my computer. Previous years worked just fine dating back to 2014 but my download screen shows a message saying "virus scan failed". Not sure what to do now. Appreciate your help with the topic. 

Moderator
Apr 7, 2023 3:27:57 PM

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.