I bought turbotax 2022 premer from staples and i cant download it
03595
3 Replies
Bluesky33
Level 3
Apr 4, 2023 8:16:33 PM
You can try to download the TurboTax CD/Download Premier from here.
Note: You'll need the licence code you got with your purchase to complete your TurboTax installation.
Thank you for choosing TurboTax.
richard_reddy
New Member
Apr 7, 2023 10:37:04 AM
Thank you, it did download but there was an issue with my computer. Previous years worked just fine dating back to 2014 but my download screen shows a message saying "virus scan failed". Not sure what to do now. Appreciate your help with the topic.
TurboTaxSusan
Moderator
Apr 7, 2023 3:27:57 PM
Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.