Try downloading TurboTax
CD/download edition using one of the links on this page: https://turbotax.intuit.ca/product/download/index.jsp
There are also instructions on the
bottom on how to install the software.
If you are still unable to
resolve this issue, please contact our phone support as they will be better
able to assist you (*Not available for TurboTax Free users*).
https://turbotax.community.intuit.ca/replies/3152013
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