I can't install the downloaded file. I get the error message: "This app can't run on your PC. To find a version for your PC, check with the software publisher."

I have Windows 10, latest update. Order number QSTNA155042468

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Jan 26, 2022 3:09:40 PM

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I can't install the downloaded file. I get the error message: "This app can't run on your PC. To find a version for your PC, check with the software publisher."