i need help from administrator
We can send you a password reset email. We will need some personal information for security purposes so please contact us via Facebook (www.facebook.com/turbotaxcanada) or contact our Canadian phone support team. Here's how:
https://turbotax.community.intuit.ca/community/product-information/help/i-want-to-talk-to-someone-how-do-i-phone-you/00/873707