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shorttl
New Member

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

 
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I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

5 Replies
MamaK
New Member

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

This is just a community page for people to ask questions and for those that wish to answer or provide some experience with various issues.  This is not Turbo Tax customer service.  Contact Turbo Tax.

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

I was having issues with this too. Ensure that your mouse is inside the range of the popup dialog.

If all else fails try a different browser. I hope this helps.

wmaze67
New Member

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

this did nothing to help and I used firefox and internet explorer on two different computers. obviously there is a tech issue.
dmweller2
New Member

I cannot scroll down on the payment screen, how can I contact you by phone to make my credit card payment?

I had the same problem using Chrome.  I maximized the screen size in Chrome (upper right hand corner of Chrome).  I also had to move my tool bar from the bottom to the side to finally submit.