I change my email address

[merilin]

I now have a new email address which is different to what I have used before

[Sara-TurboTax · Accepted solution]

Thank you for your question.

To update your email address on your TurboTax account, complete the following steps:

1. Sign in to your TurboTax account.
2. From the Tools menu on the top right side of the screen, select Update Account. The Account Settings page appears.
3. On the Account Settings page, in the Email address row, click Edit. Additional fields appear.
4. In the Email address field, replace your old email address with your new one.
5. In the Confirm email address field, re-enter your new email address.
6. In the Password field, enter your current TurboTax password.
7. Click Save.

Your email address is updated.

If you can no longer access your email account to receive a confirmation code, please follow this link and complete the form to update your email address: https://turbotax.community.intuit.ca/questions/1190134-how-do-i-update-my-email-address-in-my-turbot...

If you require further assistance, kindly contact TurboTax Support and an agent will be glad to assist you. To get a direct line to someone who can help, click the following link to the Contact Us page. Then complete the required information. A phone number will appear, along with your incident ID. Call the number. This will ensure that an appropriate agent is assigned to your query:
https://support.turbotax.intuit.ca/contact/