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New Member
posted Jan 28, 2023 12:57:37 PM

I click on yes, help me sign into my acct. I put all my signin details.it asks me to create new password. I do.No luck.I skipped. no luck.I cleared my cache.No luck!!!

transfer from 2021.  can sign into 2021 web site, but from the 2022 web site it just loops even after clearing cache

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2 Replies
Moderator
Jan 28, 2023 1:18:36 PM

Our product development teams are aware of an issue with not being able to carry forward prior years’ tax information to a new return. They are working on resolving this issue and will have it resolved ASAP.

 

We apologize for the inconvenience.

Moderator
Jan 30, 2023 9:55:32 AM

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
Thank you for your patience.