Why is my husband's total pension income approximately $15K more than the total of all his T4 slips? How can I correct this?

[IntuitJacquelyn · Accepted solution]

Please go back through the Income section and review the income amounts you have entered. Specifically, check the T4s and T4As you have entered. Also, review the numbers themselves - maybe you accidentally put a decimal in the wrong spot for one of the numbers.

[mld3393]

There are only three income amounts to enter, a very simple return.  I have checked them numerous times as well as adding them up the old fashioned way with a calculator.  Could the total income include something from another source (he only has a T4A (OAS), a T4A (P) and a T4A, no other forms at all)?  I am doing both my return and his together, but my total income is correct.  Could there be a transference of information somehow?  I am going to delete everything and start over to see if that helps.  Thanks for getting back to me so quickly.

[mld3393]

Once I deleted all T4 information for both returns, my husband's total income still lists approximately $15K (the difference between his real income and the TurboTax calculation.  This sounds like a glitch somewhere ... what can I do??

[IntuitJacquelyn]

I'd recommend contacting TurboTax Support: https://support.turbotax.intuit.ca/contact/

Our wait times are less than 5 minutes right now.