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New Member

I don't have access to my original Canadian email account and have lost password. Recovery options ask for US info. How do I get recovery access to my original account?

Lost password to original email account. No longer have access to that account. I live in Canada. Recovery options ask for USA information, social security and zip, not SIN or Postal Code. How do I recover access to my original account?

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New Member

I don't have access to my original Canadian email account and have lost password. Recovery options ask for US info. How do I get recovery access to my original account?

No worries.  Please contact us directly to get this fixed, here's how to reach us:  https://turbotax.community.intuit.ca/replies/3152013