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posted Mar 22, 2022 10:19:18 AM

I don't want to use additional services from TT but it shows on fees. I want to get promo code. I want to make sure that the TT fee for filing is calculated in tax return

I don't want to use additional services from TT but it shows on fees.
I want to get promo code.
I want to make sure that the TT fee for filing is calculated in tax return

0 1 300
1 Replies
Moderator
Mar 24, 2022 12:41:37 PM

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.

 

If you need more help with this issue, please contact our phone support team at 1-888-829-8608.