It could easily depend on how and where you entered it. You can add income via T4, T5, T4A, or income not on a Tslip, which are all in the income section. If you just plugged it into a calculated cell, it may not have worked.
This is a good answer, but does not apply in this situation. I submitted it as a T4 in the income section, so it should have been calculated. Considering that, why else might I have been reassessed because the total income as determined by TurboTax was incorrect?
I can't hazard a guess why, then. Your entry should have been perfectly okay. There have been some failures of the save function, but why that would be, I don't know. I can give you the link for support if you like.
https://support.turbotax.intuit.ca/contact/