I finished my return and was submitting my wife’s ...

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New Member

I finished my return and was submitting my wife’s when a Windows 10 download interrupted me. When I try to open Turbtax it does not open. How do I complete the return?

 
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Moderator

I finished my return and was submitting my wife’s when a Windows 10 download interrupted me. When I try to open Turbtax it does not open. How do I complete the return?

For TurboTax Online, please try clearing your browser cache: https://turbotax.community.intuit.ca/replies/2647843

If this doesn’t work, try using a different browser. If you are on a mobile device, please try using a laptop or a desktop computer.

 

For TurboTax CD/download, please reinstall the software using the download from our website: https://turbotax.community.intuit.ca/replies/3001486

 

If you are still unable to resolve this issue, please contact our phone support as they will be better able to assist you (*Not available for TurboTax Free users*). https://turbotax.community.intuit.ca/replies/3152013


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