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Returning Member
posted Oct 30, 2019 7:45:38 AM

I have 5 years of TurboTax programs on my computer but last year the returns saved in each of the years (except 2017) disappeared. Any explanation?

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1 Replies
Moderator
Oct 30, 2019 7:45:39 AM

I'm sorry to hear that you are having this problem. To try find your returns on your machine, search for them by their file extension. All TurboTax CD/Download files are *.TT<tax_year>. For example, if you’re looking for your tax year 2016 files, search for *.TT16.


This link contains suggestion on how they may have gone missing: https://turbotax.community.intuit.ca/replies/2647815