I have a TT22 file that I saved for my tax year of 2022. I would like to open it but I no longer have TurboTax 2022 installed on my computer. How to I open it?

You would need to reinstall TurboTax CD/Download 2022 in order to open a .tt22 file.

I no longer have the CD for the 2022 year. Is there a way can I get that again?

You can download older versions of TurboTax CD/download edition here: Where can I download the CD/download edition of TurboTax?

So, how do I access the file if I purchased the program from a store, and no longer have that access code? I need to access my 2022 return, but I can't do so without the access code I no longer have (don't ask why I didn't already have a PDF saved).

When I download the 2022 version and install it, it requires the activation code to proceed, so I'm essentially locked out of my own tax return.

Unfortunately, as you purchased your TurboTax software at retailers we do not have access to your license code. 

Would you happen to still have TurboTax on your computer?

Thank you for choosing TurboTax. 

I want to open a 2022 turbo tax return

You will need to sign in to TurboTax from here, using the same credentials  you had used to create your account. 

Thank  you for choosing TurboTax.

I have a TT2022 tax return file that I want to reopen ON THE SAME PC as was originally used to activate the TT22 software and create the income tax return.  I have verified that the TT22.exe file is still on my machine.

- When I try to open the TT22 tax return file I got an error that I needed to (re)enter the activation code.  

- I found the activation code recv'd from Intuit in my email, copied & pasted it into the window/cell, and I got another error "All available activations from that code have been used (Error Code: 603)". 

- I downloaded the TT22 software again using the link in my original activation email (replacing the original TT22 installation), and tried again to use the activation code provided by Intuit.  I got same error. 

My questions are: 

1) WHY do I need to re-activate the software AT ALL, when I am using the same machine that already had the software previously installed & activated and was used to create the original TT22 file?

2) WHY, when I then ENTERED the activation code, am I getting an error THAT I HAVE EXCEEDED the number of PCs that I can activate the software on WHEN THIS PC IS ONE OF THE PCs THAT THE SOFTWARE WAS ORIGINALLY INSTALLED & ACTIVATED?

Also note that the software was ONLY installed&activated on 2 PCs originally and the licence allows for up to 3 machines? So, EVEN IF IT WAS an additional PC, it should have accepted the activation code.

MOST IMPORTANTLY, how do I get my TT22 file opened TODAY to respond to an inquiry by CRA that requires me to open & examine the TT22 file?

Thanks

BG

P.S.  The telephone AI was useless when I called the 24/7 Intuit Canada - Customer Support Line for assistance.

Nor did it offer an option to get to a human for a assistance (or advise hours of operation when a human could be reached). 

@bg4  Please contact our phone support team as they will be able to assist you further.

When the answering machine starts speaking, tell it what your issue is. Then when it asks if you want it to send you information by text message or email, say no. Then it will collect some info and transfer you to a live agent.

Hi, 

I followed your instructions....  

I connected with intuit Support Team and they issued me a one-time activation code.  

It worked and I am now able to access my TT22 tax file.  

Thanks for your guidance of how to get past the automated msg, it was the key to success.

Regards

bg4.