I have an installation key, but it's asking for an activation code instead. How do I procede?
CD/Download only works with PCs running Windows 7 and higher. TurboTax Online and the TurboTax iOS app are compatible with iOS devices, but
you can't use TurboTax CD/Download codes with them. You can
request a refund for the product that you can't use, and then purchase the
one that you would prefer: