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New Member
posted Mar 19, 2024 6:47:16 PM

I have bought turbotax deluxe online edition from costco. Packaging said it has 1:1 help, but after activating the product there is no expert help. Please advise me.

I called support. Support first said yes expert help included. Now they are saying buy it online.

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1 Replies
Intuit Alumni
Mar 20, 2024 6:42:41 AM

To receive help while doing your return, please click on the chat icon as seen in the image below. If you need to speak to a representative when you are not receiving the answer looked for, please answer NO it did not help and ask to speak to a representative and they will call you.

 

 

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