☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 31, 2019 6:09:31 AM

I have lost my tax return entry , and can’t retrive it

I lost my tax return in the middle of answering the questions and can’t connect again . What should I do?

0 1 1180
1 Best answer
Level 13
Oct 31, 2019 6:09:32 AM

If you used TurboTax Online, sign in to TurboTax Online for tax year 2018 here: https://ww1.2018.turbotaxonline.intuit.ca/.  If you used TurboTax CD/Download and you saved it on your computer you can simply go to the Start button on the bottom left of your screen and click on Start and you will see a small search bar - type in .tt18 and you will find it there.  If you did not save it, unfortunately, there is not a way to access it.

1 Replies
Level 13
Oct 31, 2019 6:09:32 AM

If you used TurboTax Online, sign in to TurboTax Online for tax year 2018 here: https://ww1.2018.turbotaxonline.intuit.ca/.  If you used TurboTax CD/Download and you saved it on your computer you can simply go to the Start button on the bottom left of your screen and click on Start and you will see a small search bar - type in .tt18 and you will find it there.  If you did not save it, unfortunately, there is not a way to access it.