Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...
If you need more assistance with this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
Please clear your browser cache (or use a different browser), and try again. This FAQ has instructions on how to clear the cache in several popular browsers: https://turbotax.community.intuit.ca/community/tax-topics/help/how-do-i-clear-my-cache-browsing-hist...
If you need more assistance with this issue, please contact us by phone. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.
I tried these suggestions without success. I always clear my computer history
after every session, so there was nothing extra to do her. I tried a different web
browser, Chrome instead of Safari ... same message. I copied and renamed
the tax file ... same message. I could open other tax files, but never this one.
I finally got in touch with Turbotax Help, who told me that I would have to
start over and re-enter everything in a new file. There is basically no back up file
in Turbotax to the live one on which you are working.
williamjoe2020
New Member
kaitlynsleeper
New Member
kylamartin98
New Member
Sashimi_Sensei
Level 2
annette-pilipiak1
New Member
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