I have purchased 2023 standard edition and have the licence code. TurboTax does not appear to have a log in screen to enter the licence code to start a 2023 return.

Moderator

Mar 2, 2024 5:48:06 PM

DId you purchase TurboTax CD/Download version?

New Member

Apr 1, 2024 8:34:58 PM

I have the same issue. The "Launch Turbo Tax" never comes up. What is the solution please. I do have the CD & Download version, but do not have a CD drive

Intuit Alumni

Apr 2, 2024 6:48:25 AM

Please try using our TurboTax Download link and choose the version you have already purchased along with the same license code.

Thank you for choosing TurboTax.

New Member

Apr 2, 2024 8:29:58 AM

I seem to recall I had this issue years ago. Turbotax would not install on my PC, but would install on my laptop. Which it did. Probably the last time I will use TurboTax

Intuit Alumni

Apr 2, 2024 8:33:01 AM

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.

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I have purchased 2023 standard edition and have the licence code. TurboTax does not appear to have a log in screen to enter the licence code to start a 2023 return.