Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 2, 2024 4:42:12 PM

I have purchased 2023 standard edition and have the licence code. TurboTax does not appear to have a log in screen to enter the licence code to start a 2023 return.

0 9 1532
9 Replies
Moderator
Mar 2, 2024 5:48:06 PM

DId you purchase TurboTax CD/Download version?

New Member
Apr 1, 2024 8:34:58 PM

I have the same issue. The "Launch Turbo Tax" never comes up. What is the solution please. I do have the CD & Download version, but do not have a CD drive

 

Intuit Alumni
Apr 2, 2024 6:48:25 AM

Please try using our TurboTax Download link and choose the version you have already purchased along with the same license code.

 

Thank you for choosing TurboTax.

New Member
Apr 2, 2024 8:29:58 AM

I seem to recall I had this issue years ago. Turbotax would not install on my PC, but would install on my laptop. Which it did. Probably the last time I will use TurboTax

Intuit Alumni
Apr 2, 2024 8:33:01 AM

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team.

Thank you for choosing TurboTax.

New Member
Jan 5, 2025 3:30:50 PM

I have purchased 2023 standard edition and have the license code. But when I do download it only give option of 2024. How to download 2023.

Moderator
Jan 5, 2025 3:59:11 PM

You can download from the link  Tax Year 2023 and use the same license code. Please choose the current year for Tax Year 2023 , we haven't added Tax Year 2024 yet to the list ( We are working on to get that corrected and updated).

New Member
Jan 10, 2025 3:55:16 PM

Why is the 2023 edition not available for download?

Moderator
Jan 10, 2025 4:10:37 PM

@Mark236 you can download TurboTax Desktop 2023 from this link: https://intuitglobal.intuit.com/downloads/CanadaTax/2023/dls/TurboTax_2023.exe