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New Member
posted Apr 13, 2023 10:17:33 AM

I initially chose to have assistance completing return but want to change to doing it on my own. Can I do that without having to input personal details again?

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1 Replies
Moderator
Apr 14, 2023 9:52:17 AM

No. Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.