Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 30, 2019 11:41:51 PM

I just purchased the 2018 online version and for $31.99 and when I try to access I have to create again and I am instructed that it will be $19

0 1 313
1 Replies
Level 15
Oct 30, 2019 11:41:53 PM

If you have already purchased a TurboTax Online program and are being asked to pay for that same return again, you'll need to contact our Customer Support team for assistance. Follow the instructions below to reach an agent who can assist you with this.

https://turbotax.community.intuit.ca/replies/3152013