☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Oct 31, 2019 4:35:48 AM

"I just tried to download the turbo tax product I purchased and my system wouldn't because it says the Turbo Tax file has a virus!!"

0 3 1506
3 Replies
Level 7
Oct 31, 2019 4:35:49 AM

Get in touch with a TurboTax customer care agent: https://turbotax.community.intuit.ca/replies/3152013

New Member
Oct 31, 2019 4:35:51 AM

Tried that link and got the same notification "TurboTax_2018.exe contained a virus and was deleted"...

Level 3
Oct 31, 2019 4:35:52 AM

https://turbotax.community.intuit.ca/replies/3825408