I just want to pay and file, but the online version keeps getting stuck on a loading screen just before the payment.

I can log in, edit my work, and review it. But when I go forward in the interview towards paying and filing, I get unending loading. I've waited for up to 10 minutes multiple times, and it just kicks me out for lack of activity.

How can I pay and file?

2704

1 Best answer

Level 1

Mar 1, 2022 11:26:36 AM

I called, and the support staff suggested I use the Crome browser instead of Safari. It worked.

New Member

Mar 1, 2022 9:36:07 AM

Same problem here!

Level 1

Mar 1, 2022 11:26:36 AM

I called, and the support staff suggested I use the Crome browser instead of Safari. It worked.

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I just want to pay and file, but the online version keeps getting stuck on a loading screen just before the payment.