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New Member
posted Oct 30, 2019 2:19:00 PM

I lost the activation code (required for filing) (email was deleted). How can I recover it?

0 27 7017
24 Replies
New Member
Oct 30, 2019 2:19:01 PM

I don't see a purchase of an online pre-payment code or cd/download purchase associated with the email address you used to post here on the community. Please give us a call: https://turbotax.community.intuit.ca/replies/3152013

New Member
Jun 13, 2020 7:19:58 AM

I too have lost my activation code.  I must've deleted the email cause it's not in my inbox. I purchased TurboTax software around 9 May.  How can I get my activation code? I've tried to find a history of purchases, but I don't see it. My one complaint about the website is it's entirely focused on selling.

 

B

New Member
Jun 29, 2020 4:53:50 PM

I purchased turbo tax on order # E[phone number removed]. The product activation code is [phone number removed]940525222

Filing my tax and it's asking for an activation code or I have to pay again. What's the purpose of paying for the product if I have to pay again for filing?

New Member
Sep 20, 2020 6:41:26 AM

Can you check mine please? I changed computers doing a backup and restore and now it's asking for an activation code, of which i can't find.

Level 15
Sep 21, 2020 6:05:52 AM

We would like to assist you. Can you please contact us via private message on Facebook or Twitter.

Returning Member
Aug 9, 2021 7:18:40 AM

Hi, 

I have used TurboTax for years.  My computer seems ready to crash so I got a new one.  I put the TurboTax file on it, and it is asking for the license code, which I lost.  

Can you help?

B

New Member
Nov 18, 2021 4:41:58 PM

Hello,

 

I have been using Turbo tax (previously quick tax)  for around 20 years.

 

I buy the software every year. My computer got crashed and got formatted.

I cannot find the product key number to reinstall.

My phone number [phone number removed]. email [email address removed].

 

How do I recover the download/product key#?

Please advise.

 

{name]

 

 

Returning Member
Mar 16, 2022 7:08:04 PM

I have deleted my emails with license code, also. How can I get one from intuit?

New Member
Feb 28, 2023 5:49:18 AM

Trying to locate another activation  code for my turbotax 2020

Intuit Alumni
Feb 28, 2023 6:33:42 AM

Did you buy your software from a retail store? Our TurboTax FAQ may be of help: Where is my TurboTax licence code?

Thank you for choosing TurboTax.

New Member
Mar 1, 2023 8:13:26 AM

Can you help me with another Licence code

Level 15
Mar 8, 2023 6:05:15 PM

I can't see any TurboTax software purchased this year directly from us. If you purchased from a retailer unfortunately we do not have your license code. If you used a different email please send us a private message so that we can assist you further.


Thank you for choosing TurboTax.

New Member
Apr 14, 2023 2:18:52 PM

From 2020 tax year lost activation code.  

 

New Member
Apr 14, 2023 2:20:16 PM

Was probably using email 

[email address removed]

 

New Member
Apr 14, 2023 2:21:36 PM

lost 2020 activation code for [email address removed] email account. how to recover?

Intuit Alumni
Apr 17, 2023 12:18:06 PM

Unfortunately, we do not show any software bought through our TurboTax websites in your file. This may be because you bought the software from a retail store. We can only help with information received through your file.

 

Thank you for choosing TurboTax.

New Member
Jun 15, 2023 10:48:00 AM

I lost my activation code when my computer crashed.

 

Please supply a code for me

New Member
Jan 30, 2024 10:45:27 AM

I dont have a code to download the turbo tax standard I just purchased on line. my email is [email address removed]

 

Intuit Alumni
Jan 30, 2024 10:48:07 AM

Please verify your junk/spam email folder. The receipt and license would be sent to the email associated to this account. The email included in your post was removed by the system for security purposes.

 

Thank you for choosing TurboTax.

New Member
Jan 30, 2024 10:50:43 AM

i need an activation code for turbo tax I just purchased on line. [email address removed]

 

Intuit Alumni
Jan 30, 2024 11:01:20 AM

We have sent you another email, please verify your junk/spam folder also.

 

Thank you for choosing TurboTax.

New Member
Feb 11, 2024 7:38:11 AM

I have lost my licence key for my 2022 turbo tax, how do I recover

Moderator
Feb 11, 2024 9:48:11 AM

We can help you with that; please see your email. 

 

Thank you for choosing TurboTax.

New Member
Feb 28, 2024 7:53:09 AM

Can you please resend the confirmation email of our purchase of the TurboTax 2023 program with the license code?