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I am receiving the same error when installing TurboTax 2020 from the CD. I tried setting an exception in Avast for the folder containing TurboTax 2020 and reinstalled. No change in behaviour: TT2020 asks for the license code, I enter it, it says "You're all set" but nothing happens, and the window closes.
Experiencing the same problem with the setup.exe file infected. Contacted first line support and was asked to turn off my avast anti virus... really ??? is that Intuit security posture for preventing malware infection ?
Was this installation procedure tested in their lab before releasing it to general public ?
Next level of support did not follow-up on this matter. Customer service approach feel like it is their last priority.