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    hsbtaxaccount
    New Member

    I'm trying to activate a download from 2020 and it will not accept my activation code. Is there a way to fix this?

    It just says that "something's not right, try re-entering code". I have and it is correct but still not working.
    posted
    ‎October 3, 2022 9:15 AM
    last updated ‎October 03, 2022 9:15 AM
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    1 Reply
    TurboTaxBrenda1
    Level 15

    I'm trying to activate a download from 2020 and it will not accept my activation code. Is there a way to fix this?

    Please make sure that the TurboTax software that you purchased is where  you are entering the code- Online or Download version? 

     

    If online- you will sign in here.

    If you purchased TurboTax Desktop/Download- you will go here to download your 2020 edition and enter your license code. 

     

    Thank you for choosing TurboTax.

    ‎October 3, 2022 9:22 AM
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