On your T4 slip, do you have anything in boxes 66 and 67? These boxes are for retiring allowances, which will show up on Line 130 – Other Income.
If this is not the case, and you need more assistance, you can contact us by social media – here is an FAQ with list of where we are available: https://turbotax.community.intuit.ca/community/after-you-file-questions/help/where-can-i-find-turbotax-on-social-media/00/873568
Please send a direct/private message if you send private information.