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Level 1
posted Feb 18, 2024 2:03:25 PM

I mistakenly activated my 2023 Turbotax code with the wrong turbo tax account - how do I transfer it to my account from last year?

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4 Replies
Moderator
Feb 18, 2024 2:19:43 PM

Unfortunately, once you have used your activation code in an account, it is locked to that account. 

Level 1
Feb 18, 2024 4:24:51 PM

Thank you for the quick reply!

New Member
Mar 10, 2024 4:55:55 PM

I saw your reply to the original poster. I did the same thing (two of use the same computer but have our own turbo tax accounts--I accidentally logged in to the first account that came up, which is a business account). There is really no way to change it? I want to import my information from last year that is on my account. What suggestions do you have to help me? Thank you in advance.

Moderator
Mar 10, 2024 5:51:09 PM

Again, once you have used your activation code in an account, it is locked to that account.  There is no way to move returns between accounts either.