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New Member
posted Oct 31, 2019 3:30:56 AM

I mistakenly opened another account when we already have an account paid for with a 8 licence prepaid card. I need to transfer info into original account. How?

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1 Replies
Moderator
Oct 31, 2019 3:30:58 AM

Unfortunately, there is no way to transfer returns or information between TurboTax Online accounts. Please contact our phone support to see if they can change which account your prepayment is attached to. You can contact our phone support team using this form: https://turbotax.community.intuit.ca/replies/3152013