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Level 1

I need a key code that works. My order receipt for the 2018 turbotax is E517705608. Please provide me with an keycode that allows me to file my taxes.

I need a key code that works. My order receipt for the 2018 turbotax is E517705608. Please provide me with an keycode that allows me to file my taxes.

The receipt indicates it's for TurboTax 2013, I wanted 2018. Perhaps this is the reason it doesn't work.

1 Reply
Level 1

I need a key code that works. My order receipt for the 2018 turbotax is E517705608. Please provide me with an keycode that allows me to file my taxes.

Your Installation Key Code (IKC) may need to be reset. Please contact our Support Team and they can help get you up and running. Here's how to reach an agent: https://turbotax.community.intuit.ca/replies/3152013