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jrutledge1992
New Member

I paid for my Turbo Tax fee last week, and now that I can finally EFile it, its asking me to pay again. How do I get passed this and EFile it?

 
3 Replies
TurboTaxTara
New Member

I paid for my Turbo Tax fee last week, and now that I can finally EFile it, its asking me to pay again. How do I get passed this and EFile it?

You should not need to pay again. You can:

  • Give us a call so our phone team can help figure out why your return isn't showing as paid
  • Pay again so you can file and then give us a call at your convenience to get a refund on the first payment

Here's how to reach us: https://turbotax.community.intuit.ca/replies/3152013

jrutledge92
New Member

I paid for my Turbo Tax fee last week, and now that I can finally EFile it, its asking me to pay again. How do I get passed this and EFile it?

Its not giving me a phone number to call.
TurboTaxTara
New Member

I paid for my Turbo Tax fee last week, and now that I can finally EFile it, its asking me to pay again. How do I get passed this and EFile it?

I'm afraid you'll need to try again.
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