I paid for my Turbo Tax fee last week, and now that I can finally EFile it, its asking me to pay again. How do I get passed this and EFile it?

[TurboTaxTara]

You should not need to pay again. You can:

• Give us a call so our phone team can help figure out why your return isn't showing as paid
• Pay again so you can file and then give us a call at your convenience to get a refund on the first payment

Here's how to reach us: https://turbotax.community.intuit.ca/replies/3152013

[jrutledge92]

Its not giving me a phone number to call.

[TurboTaxTara]

I'm afraid you'll need to try again.

[Nfld8686]

I want to file my tax forms and Turbo Tax wan ts me yi pay w second time  Charge on my Visa

[TurboTaxGinette]

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

​​​​​​​Thank you for choosing TurboTax.