Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 4, 2021 7:39:54 PM

I paid for Turbo tax via secure checkout, but then i accidentally deleted my Tax Profile and had to completely redo it again. It wants me to pay again? How to handle?

The first time i paid i can see it get charged to my credit card.  I haven't entered payment info again, as i don't want to double pay. Please advise.

0 1 264
1 Replies
Moderator
Mar 8, 2021 10:15:04 AM

For more assistance with this issue, please message us on social media or contact us by phone.

 

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.